ffective date: April 7, 2026
Xkills (“Xkills”, “we”, “us”) provides a learning platform that offers online courses and related services through our mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, share, and protect your information when you use the Service.
If you do not agree with this Privacy Policy, please do not use the Service.
1) Information we collect
We may collect the following categories of information:
A. Account information
Name
Email address
Phone number (if provided)
Password (stored in encrypted/hashed form)
B. Profile and usage information
Profile photo (if uploaded)
Account role/type (e.g., student)
Course enrollments, progress, and completion history
Ratings and reviews you submit
C. Device and technical information
Device identifiers and basic device information (e.g., device model, OS version)
IP address and general location inferred from IP
App interactions and diagnostic data (crash/error logs)
D. Payment-related information
Payments are processed via third‑party payment providers. Depending on the payment method you choose, we may process:
Transaction identifiers (order IDs)
Payment status (e.g., pending/completed/failed)
Amount, currency, and purchased items
We do not store your full card details on our servers. Card and mobile money payment details are handled by payment providers.
E. Google Sign-In (optional)
If you choose to sign in with Google, we receive:
Your Google account email
Your name (as provided by Google)
A Google account identifier used to link your account
2) How we use your information
We use information to:
Create and manage your account
Provide access to courses and learning features
Process payments and confirm enrollments
Provide customer support
Improve performance, security, and user experience
Prevent fraud, abuse, or unauthorized access
Comply with legal obligations
3) How we share your information
We may share information in the following cases:
A. Service providers
We share limited data with vendors that help us operate the Service, such as:
Hosting and infrastructure providers
Email service providers
Analytics and error reporting tools (if used)
Payment processors (to complete transactions)
B. Payment processors
Payment processing is handled by third parties (e.g., Selcom, AzamPay, Zeno, Razorpay where applicable). These providers process payment details according to their own privacy policies.
C. Legal and safety
We may disclose information if required by law, court order, or if necessary to:
Protect our rights or property
Protect users or the public
Investigate or prevent wrongdoing
D. Business transfers
If we are involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
We do not sell your personal information.
4) Data retention
We retain your information for as long as necessary to:
Provide the Service
Maintain records for legal, accounting, or security reasons
Resolve disputes and enforce our agreements
You may request deletion of your account as described below.
5) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.
6) Your choices and rights
Depending on your location, you may have rights to:
Access, correct, or update your personal information
Request deletion of your account and associated data (subject to legal requirements)
Withdraw consent where processing is based on consent
To request any of these, contact us using the details below.
7) Children’s privacy
The Service is not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to request deletion.
8) International transfers
Your information may be processed in countries other than your own, depending on hosting and service providers. We take reasonable steps to protect your information consistent with this Privacy Policy.
9) Third‑party links
The Service may contain links to third‑party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.
10) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new effective date. Continued use of the Service after changes means you accept the updated policy.
11) Contact us
If you have questions or requests regarding this Privacy Policy, contact:
Xkills Support
Email: inquiries@serengetinexus.com
Website: https://xkills.app
