Last Updated: 15 October 2026
1. Introduction
Xkills ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit https://www.xkills.app, create an account, purchase a course, subscribe to a membership, download digital products, or use our services.
By using Xkills, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Account Information
- Name and username.
- Email address and phone number, where provided.
- Account credentials and profile information.
Purchase and Payment Information
- Purchased courses and digital products.
- Subscription status and transaction references.
- Payment confirmation and transaction history.
- Billing information required to process transactions.
Payment credentials may be processed directly by third-party payment providers. We do not intentionally collect or store complete payment card credentials unless expressly disclosed and handled through an appropriately secured and compliant system.
Learning Information
- Courses enrolled in.
- Lessons completed and learning progress.
- Assessment results and certificates earned.
- Saved content and relevant account activity.
Technical Information
- IP address and device information.
- Browser type and operating system.
- Website usage, diagnostic logs, and security events.
- Cookies and similar technologies, where permitted.
Communications
- Messages sent to customer support.
- Feedback, reviews, and information voluntarily submitted to us.
3. How We Use Your Information
We use personal information to:
- Create and manage user accounts.
- Provide courses, digital products, and membership benefits.
- Process and verify payments.
- Maintain learning progress and issue certificates.
- Respond to enquiries and provide customer support.
- Improve website performance and user experience.
- Prevent fraud, abuse, and unauthorized access.
- Send essential service notifications.
- Send marketing communications where permitted and, when required, with your consent.
- Comply with applicable legal and regulatory obligations.
4. Legal Basis for Processing
Where applicable, we process personal information based on contractual necessity, consent, legitimate interests, and legal obligations.
Where consent is required, you may withdraw it subject to applicable law. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.
5. Sharing of Information
We may share relevant information with:
- Payment processors and mobile-money providers.
- Hosting, cloud storage, analytics, and technical service providers.
- Email and customer support providers.
- Certificate verification or security service providers.
- Professional advisers and competent authorities where legally required.
Service providers should receive only the information reasonably necessary to perform their services and should handle it under appropriate contractual and security arrangements.
We do not sell your personal information to third parties as a business practice.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including account administration, service delivery, dispute resolution, security, and legal compliance.
Some transaction records may need to be retained after account closure where required by law.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it.
7. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system can be guaranteed to be completely secure.
Users are responsible for protecting their passwords and notifying us promptly of suspected unauthorized account access.
8. Cookies and Similar Technologies
Xkills may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, analyze usage, and support security.
Where required, non-essential cookies will be used only after the necessary consent has been obtained.
You can learn more through our Cookie Policy.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request information about how your data is used or shared.
- Submit a complaint to the relevant data protection authority.
To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request.
10. Children's Privacy
Xkills is not intended to collect personal information from children unlawfully.
Where a user is under the age of 18, applicable parental consent, guardian authorization, or other legal requirements will be respected.
If you believe a child has provided personal information unlawfully, please contact us so we can investigate.
11. Third-Party Services
Our website may contain links to third-party websites, software, payment services, or external platforms.
Those services may have separate privacy policies and practices. Xkills is not responsible for independent third-party privacy practices beyond its legal responsibilities.
We encourage users to review the relevant third-party policies before using those services.
12. International Data Transfers
Some service providers may process or store information outside Tanzania.
Where personal information is transferred internationally, Xkills will apply the safeguards and legal requirements applicable to that transfer.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations.
The latest version will be published on our website with an updated revision date.
Where required, we will notify users of material changes.
14. Contact Us
For privacy-related enquiries or requests, contact:
Company: Xkills Company Limited
Website: https://www.xkills.app
Email: fabyfocus360@gmail.com
Address: Tena Games, Dar es Salaam, Tanzania
Phone: +255 716 397 319
Country: Tanzania
By using Xkills, you acknowledge that you have read this Privacy Policy.